1/22/2024 2 Comments Globe life insurance eservice![]() I have asked that my date be changed from the 1st to the 3rd and I was told I have to pay 2 months in advance for that to happen which does not make sense. It comes out on the first of the month but they take it out anywhere from the 28th on. It has been coming out of my bank account, for the past several months it has caused a overdraft on my account since I have a change in a pay date. Original Review: I have been with Globe Life for several years. Have a good day." Bottom line, rude, discourteous, no check, no status and no one to complain to! They say the record all calls, hopefully someone will play the recordings and listen to the way their customers are being treated. The Representative replied, "then we will escalate the status request to that department. She said, "Are you going to talk or listen to me, I am going to email the supervisor and that could take up to 30 business days." I asked for an approximate date I could expect to receive at least a status, and what happens after the 30 day wait. ![]() told me she would email the last supervisor to ask the status. I called back, the representative sent me to a Supervisor who told me she would email that department and ask about the status. A supervisor came on the line and told me to wait a few days and call back. ![]() The representative told me she could see the loans on the polices, however she did not know the status. The representative told me to call back in about 2 weeks. I was told the process would take up to 15 business days to complete. On 10/3/23, I put in for a loan on 2 of my polices. I own 10 life insurance polices for my children and grandchildren. I have been a customer of Globe Life since 2011, 12 years.
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